Selected work
Case studies from Bahrain and the GCC
A sample of recent call-centre, retail, consultancy and digital engagements. Client names are shown for context; performance figures are shared privately after approval.
Call CentreAl Dhaif Insurance Agency
Policy conversations that convert
Call-centre, WhatsApp and policy-conversation training designed for a 13-agent team.
- Agents trained
- 13
- Channels
- 2
- Playbook
- 1
RetailAnmar Gallery
Sales floors across flagship malls
Retail sales and customer-experience training across Marassi Galleria, The Avenues and Liwan.
- Mall locations
- 3
- Focus areas
- 2
- Programme
- 1
ConsultancyGo Amplify
Structure, culture and growth
Management consultancy covering growth, structure, culture, process and recruitment.
- Workstreams
- 5
- Operating plan
- 1
- Leadership brief
- 1
DigitalLebec
Commercial digitalisation
Strategic content, personal branding, database development and sales outreach support.
- Digital workstreams
- 4
- Brand programme
- 1
- Outreach system
- 1