Portfolio · Retail
Anmar Gallery
Retail sales and customer-service training designed to improve the full journey and strengthen follow-up where interest was already there.
- Mall locations
- 3
- Focus areas
- 2
- Programme
- 1
The engagement
We delivered retail sales and customer service training to Anmar Gallery's teams across Marassi Galleria, The Avenues and Liwan. The training covered the complete customer journey — from the initial greeting and identifying needs to product recommendations, follow-up and completing the sale. We also strengthened WhatsApp follow-ups with interested customers.
Retail sales and customer-service training designed to improve the full journey and strengthen follow-up where interest was already there.
